What makes insights accurate?
28th November 2016

We are living in the world of ever-increasing data and a key challenge for businesses today is to extract good value from it. In …

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Leveraging The Power of Partnerships to Promote Scale
15th November 2016

In today’s increasingly complex business environment, it makes far more sense for companies to serve rapidly-evolving customer needs by aligning with other firms that …

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Digital Transformation and Its Impact on Customer Care
4th November 2016

Digital transformation is about adapting with the times and using technology to transform the way we work, and more importantly the way we engage …

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