What makes insights accurate?
28 November 2016

We are living in the world of ever-increasing data and a key challenge for businesses today is to extract good value from it. In …

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Leveraging The Power of Partnerships to Promote Scale
15 November 2016

In today’s increasingly complex business environment, it makes far more sense for companies to serve rapidly-evolving customer needs by aligning with other firms that …

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Digital Transformation and Its Impact on Customer Care
4 November 2016

Digital transformation is about adapting with the times and using technology to transform the way we work, and more importantly the way we engage …

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