“We’ve done a 360 survey. The feedback is not only positive, my staff have also mentioned that the Fuji Xerox solution gives convenience to them. They don’t need to queue up at just one machine; they can just go to the next available machine, and I can see that productivity in the office has greatly increased,”

– Eugene Seah

Country Head & City Executive of Arcadis

Arcadis is a global brand with 300 offices and 28,000 employees spanning 70 countries.
Arcadis provides exceptional and sustainable outcomes in design and consultancy, and professional technical skills in the areas of natural assets; air, water and land and built assets; infrastructure, buildings and processing and energy assets.
Building on the strength and heritage of established brands – Arcadis Logos, EC Harris, Hyder Consulting and Langdon & Seah – the new consolidated Arcadis is now poised to deliver high-impact and scalable solutions to clients worldwide.
  • Challenges

    Arcadis was utilizing a combination of less advanced multifunction devices, printers and fax machines from different brands.

    When breakdowns occurred, more than one vendor had to be called in, making it time consuming to coordinate repairs. The older machines were also bulkier and had an increasing number of paper jams and dirty print jobs.

    A drive to enhance cost efficiency also highlighted a need to implement a proper charge-back system to monitor usage and spend in an attempt to reduce the total cost of ownership.

    In addition, to meet their initiative to go-green, Arcadis required not only environmentally-friendly machines, but also ways to optimize the number of devices and usage in the office – to gain visibility and control of their printing.

    However, the improved productivity goal and go-green initiatives were hampered by the frequent machine downtimes. Fuji Xerox was tasked to resolve these issues and provide a solution that is secure, flexible, environmentally-friendly yet allows for seamless management.

  • Solutions

    The Fuji Xerox Global Services Principal used the proprietary software, Maturity Assessment Tool, to determine the maturity level of Arcadis’ current business and print environment, thus identifying areas for improvement and providing a roadmap to achieving Arcadis’ future state vision.

    Fuji Xerox then continued with a much more in-depth assessment to map the current state of Arcadis’ print infrastructure and were able to provide a future state space optimization proposal which helped to reduce the current fleet of 32 devices to 24. The integration of Fuji Xerox ApeosPortIV 5570 to an all-in one-solution played a key role in delivering enhanced security platforms, greater mobility and clear visibility of usage for Arcadis. This integration freed up valuable office space and with the reduced number of devices, Arcadis saw immediate savings in device management and maintenance costs.

    Additional services were also put in place to proactively monitor device faults and supply of consumables. From a single point of management, potential issues of equipment performance and consumables can be pre-emptively assessed and solved. This leads to
    lesser downtime, and increased staff productivity by reducing unnecessary administration and device management. Arcadis can now concentrate on their core business while optimizing the use of their devices efficiently.

  • Outcome

    Through re-structuring and re-designing a brand new print environment, the Fuji Xerox Team helped Arcadis improve productivity, reduce wastage and lower costs. The new fleet of environmentally-friendly machines also helped Arcadis achieve their sustainability goal of a greener office with lower energy consumption.

    Overall, with the implementation of Fuji Xerox Managed Print Services, Arcadis is enjoying approximately 20% cost savings.

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