Plunket is the largest provider of free support services for the development, health and wellbeing of children under five in New Zealand. They engage with the families of approximately 90% of the country’s new-borns each year.
Plunket give Kiwi parents invaluable information and support as well as providing developmental assessments on pre-schoolers.
Before Fuji Xerox’s involvement, the information collected on enrolment forms was entered into the Plunket system manually, and it could take up to 30 days for a child to be officially registered. Likewise, information from the ongoing records of contact would take a similar time to be applied to a child’s contact record.
Plunket nurses or health care workers fill out over 80,000 enrolment or records of contact by hand.
This averages out to 16,500 pages of data, with 500 characters or markings per page, to be processed, month in and month out.
The enrolment form alone is a comprehensive 37-field, 5-page paper document which collects a wide range of information about the child, ranging from the family environment through to vaccination and other medical details.
Using a combination of optical character recognition (OCR) and optical mark recognition (OMR) the data on the forms is automatically extracted and uploaded into the Plunket customer relationship management (CRM) system, where it’s stored for each child’s first five years.
Even though Plunket’s new ePHR system is set to supplant the Fuji Xerox solution, the value that Fuji Xerox adds to Plunket’s operations overall has meant their annual contract for scanning has been renewed too provide Plunket with on-going supplementary digitisation services.
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Founded in 1962, Fuji Xerox Co., Ltd. is a leading company in offering smarter ways to work with its document-related solutions and services, as well as with the world-class office multifunction devices, printers and production printers that we develop and manufacture for worldwide distribution.
Fuji Xerox is a consolidated subsidiary of FUJIFILM Holdings Corporation with direct sales force covering Japan and the Asia-Pacific region including China. As a 10-billion-dollar enterprise, we employ approximately 40,000 people globally, with more than 80 domestic and overseas affiliates / sales subsidiaries.
Fuji Xerox Asia Pacific is the subsidiary of Fuji Xerox overseeing sales operations in the Asia-Pacific region. http://www.fujixerox.com