In 1995, Warehouse Stationery had just eight outlets. Now its reach has grown to 69 stores nationwide, stretching all the way from Kerikeri to Invercargill, and an online store with access to over 20,000 products. The Warehouse Stationery range includes not only office and school supplies but fashion stationery, technology, furniture, arts and crafts, ink and toner and an expanding list of print and copy services.
Speed up and streamline the whole onboarding process for its BizRewards customers.
Business Process Outsourcing Services Provided:
Application forms are scanned in-store and are emailed to a single Fuji Xerox email address.
Fuji Xerox Business Process Outsource (BPO) Service extracts application details from each PDF and captures the metadata required for subsequent document storage.
Exception handling for incomplete application forms.
XML for corresponding applications are released to the BizRewards Team by 9am each weekday for review and approval.
Store all forms on a digital asset management portal for BizRewards Administrative team to review and retrieve.
Provided a solution that delivered substantial improvements to BizRewards onboarding.
Reduced turnaround from 48 hours to a few hours.
Storage of application forms digitally and on the cloud adds the benefits of security and tracking.
Low impact on BizRewards existing IT infrastructure, regardless of the volume of applications for membership or credit accounts.
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Founded in 1962, Fuji Xerox Co., Ltd. is a leading company in offering smarter ways to work with its document-related solutions and services, as well as with the world-class office multifunction devices, printers and production printers that we develop and manufacture for worldwide distribution.
Fuji Xerox is a consolidated subsidiary of FUJIFILM Holdings Corporation with direct sales force covering Japan and the Asia-Pacific region including China. As a 10-billion-dollar enterprise, we employ approximately 40,000 people globally, with more than 80 domestic and overseas affiliates / sales subsidiaries.
Fuji Xerox Asia Pacific is the subsidiary of Fuji Xerox overseeing sales operations in the Asia-Pacific region. http://www.fujixerox.com